(no subject)

[allisnow]

I'm one of the lucky folks that got a note in the mail from Capital One saying that my rates are going up.

Not just a little. They are MORE THAN DOUBLING.

Now, I can understand going up a little bit, whatever. But doubling? And trust me, after buying a house you get to know a lot about your credit score, and mine is excellent.

So, I send Capital One this email:

I am very disappointed with Capital One's decision to arbitrarily raise my interest rates. I have excellent credit and have always paid my bills on time. And the fact that you have made it so easy for customers to close their accounts is even more insulting, because it shows how little you value the people who keep you in business. Or are you just counting on the Federal government to do that?

99% of the time I pay off my balance in full each month, because that's the responsible thing to do. Theoretically this rate increase would not affect me at all. But because you value your hard-working, trustworthy, responsible customers so little, I will be putting my auto-pay accounts in order and then CLOSING my account with Capital One. I guess I'll be finding something else to put in my wallet.

I'm sure I'll just get some sanctimonious form letter telling me how they didn't REALLY want to do this and it's NOTHING personal but they can blow it up their ass. I'm pissed.

Can anyone recc a reliable CC company?

Comments

[wlykyoti.livejournal.com]

I like the letter. Sticking the 'wallet' part in was genius but I doubt whoever reads it (if anyone) will get it.
Ok I know this will seem wrong considering the bank names being thrown about the headlines but I use Citibank. They haven't raised my rates and in fact have raised my credit limit recently. Maybe worth at least checking into.

[allisnow.livejournal.com]

Thanks :) My research has led to citi as well. I'll give them a shot.

[andveryginger.livejournal.com]

Have to second the Citi thing. We have our mortgage through them, and now have a Sears MasterCard through them. So far no issues, and we've had no issues with the mortgage payments, either. Matter of fact, it's been easier to manage and more stable than GMAC (not surprising, really). Then again, GMAC sold our mortgage just about the time the first payment was due!